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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Larry Lusk

April 2, 2024

5  out of  5 rating by Larry Lusk
"State Farm - Mark Erwin's York County office has been my Ins company of choice for years and years. A special shout out to Julie G for her always rapid fire responses. They cover all my Ins needs with competitive prices and answer all questions in full detail. ✓ Larry Lusk - Va Beach"
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March 2, 2024

5  out of  5 rating by Islander78
"I recently contacted Mark Irwin's office and worked with Krystal and Julie on both a flood and hazard policy for a new home that I was buying. Not only did they give me quotes quickly, they took the time to explain some of the coverages to me so that I could make sure I was getting the right coverage at the best rate possible. I can always trust and depend on Mark and his team to give me a great rate and exactly the coverage I need. I highly recommend this insurance team."
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Susie Martin

March 1, 2024

5  out of  5 rating by Susie Martin
"We have been doing business with Mark Irwin's State Farm office for the past 8 years, and it has been a pleasure since the beginning. Not only do they provide excellent service, but the staff is friendly and quick to reply. Great company and great people!"
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Kara Ankenman

February 9, 2024

5  out of  5 rating by Kara Ankenman
"When the cost of our home and auto went up we reached out to Krystal for a quote . We saved a lot by switching to Statefarm. Krystal was great and very quick to respond!! Definitely recommend."
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Haley Gipson

February 6, 2024

5  out of  5 rating by Haley Gipson
"I have been a loyal Patron of statefarm for several years now and they always hit it out of the park. But yesterday when I was purchasing a new vehicle and neede to set up auto insurance not only did Krystal answer me as soon as possible. She made everything extremely easy for me so easy I did it from my work desk. I will ONLY go through statefarm and through Mark and Krystal."
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Amanda Turner

February 1, 2024

5  out of  5 rating by Amanda Turner
"Mark has been my agent for 10+ years. His office staff is always eager and ready to help me with any questions I may have. Julie recently helped me update our family's life insurance. We are glad we have them as our local agent. I can't imagine doing business with anyone else."
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Robert High

January 31, 2024

5  out of  5 rating by Robert High
"Mark Irwin's office has been incredibly helpful to our family during our transition to VA with the transfer of our auto and personal belongings coverage. Krystal has been our friendly agent through the process and with her help we added home insurance saving us close to $200 a year!"
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Mark Irwin

January 30, 2024

5  out of  5 rating by Mark Irwin
"The team at Mark Irwin State Farm is the best. Julie is a master of insurance and Krystal is so great at helping customers with getting the correct coverage."
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Lisle Wilke

June 14, 2023

5  out of  5 rating by Lisle Wilke
"We recently bought a home and needed insurance. Called Mark Irwin's office. Michelle quickly began working on it. She was extremely knowledgeable and professional. We received a great rate and savings! She made the whole entire process stress-free for us. The office is so personable and trustworthy."
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Kevin Cooley

January 24, 2023

5  out of  5 rating by Kevin Cooley
"Krystal and Mark at State Farm has done a great job of getting my insurance transferred over to them. My mortgage company apparently has a difficult automated service, and Krystal has jumped through all the hoops necessary to satisfy them that my home is indeed insured."
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Robert & Jessica

October 28, 2022

5  out of  5 rating by Robert & Jessica
"Krystal Davidson, part of Mark Irwin’s team in Yorktown have been absolutely outstanding! Switched both auto and home owners insurance to them, not only saving hundreds per year, but the customer service has been without question the highest in the industry. 100% would recommend!"
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Julie Gramb

September 16, 2022

5  out of  5 rating by Julie Gramb
"Mark Irwin has been our agent for about 10 years now. He took over for our previous agent that retired. He has been very helpful with anything we have needed."
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Jimmy Williams

December 15, 2021

5  out of  5 rating by Jimmy Williams
"Great agent. Switched over 3 years ago. Highly recommend!"
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Walter Latham

July 5, 2021

5  out of  5 rating by Walter Latham
"Provided a lot of help when I was in a crunch to find insurance. Great service. Highly recommended."
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Kelly Bustamante

May 30, 2021

5  out of  5 rating by Kelly Bustamante
"Always welcomed coming through the office door. My insurance company for 40 years! Satisfied customer!!"
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January 13, 2021

5  out of  5 rating by Dynamis
"My calls and emails are always answered quickly. For years they have gone above and beyond in customer service. Thank you!"
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Rob Pass

August 28, 2020

3  out of  5 rating by Rob Pass
"Mark has been my insurance guy for years. We have had our ups and downs but overall Mark is a decent person. State Farm itself has been my issue thats the only reason he gets a three instead of a five."
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Glenn Marlin

January 15, 2020

5  out of  5 rating by Glenn Marlin
"Mark was so helpful when I had trouble navigating FEMA for flood insurance information. Mark is super knowledgeable and made it a very simple process. Thanks!!"
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Kelly Schroer

January 1, 2020

1  out of  5 rating by Kelly Schroer
"Insurance companies are the biggest Ponzi scheme ever. Pay an exorbanant amount to find out you are not covered."